Answers to the most
common questions asked

 

Do you have a mail catalog?  
At this time, we do not offer a mail order catalog. 

Can you please tell me when or if the Day out With Thomas Event will be in my area?
We do not schedule these events.  We only post the links to the sites that can help you.  Click on our Day out With Thomas category to follow the links.

How do I return or exchange merchandise?
Please click on our "Policies" link on our header at the top of the page and then click on Return and Exchange Policy.  If you still have questions after reading this policy, please feel free to call or email!

How do I find out about recalls?

• June, 2007 Recall of Wooden Vehicles and Set Components In cooperation with the CPSC, RC2 has issued a voluntary recall on June 13th, 2007, of various Thomas & Friends™ Wooden Railway vehicles and wooden train set components sold at toy stores and various retailers nationwide from January 2005 through June 2007.   Click on the Red Text below for more information.
  Recall of Wooden Vehicles and Set Components

• You may also visit hitentertainment.com for the latest recall information.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You may prefer to call this cute little blue engine Thomas the Tank Engine, Thomas the Train, Thomas the Tank, Thomas Train, or Thomas and Friends.  You will see, in our shopping cart, we refer to him as all of these mentioned names.  Whatever, the name may be, he is still the cute little blue “useful” engine that we love to call our “railroad friend”. 

Exclusively Thomas is located in Oklahoma.  We have a walk-in store as well as this great online store.  Our website (web site) is a specialty store specializing in Thomas the Tank Engine products and merchandise.  Please visit our “About Us” link for more information.